On Demand provides:

Debt Collection Service - UK and International

Intrum Justitia will action an appropriate treatment plan on your behalf consisting of contact through letters and telephone calls from local experts situated in the country of your customer.

Online Account Management and Reporting
You will have 24 hour secure access to your accounts via IntrumWeb, our online client management tool. The system enables you to view information on open cases, amounts outstanding and allows you to register new cases should you desire.

Personal Client Care Officer
A dedicated client account manager will be assigned to you, providing a personal point of contact for any queries you should have regarding the On Demand service.

Discounted Collection Rates
We offer preferential commission rates to our On Demand clients, expressed as a percentage of the amount we recover on your accounts. This will be deducted from the balance collected before we send it to you. The rates charged are outlined in Tariffs.

Our subscription clients can further enjoy:

Take Home Credit Management Tools
We will provide you with tools to use in-house to help speed up the collections process, including letter and email templates to use at your discretion.

Expert Credit Information
As an On Demand customer we will regularly provide you with information on the UK and International credit industry. This includes a European-wide survey conducted by Intrum Justitia on international payment habits and Intrum Magazine which provides information and advice to clients on changes within the market.