Region A - Austria, Belgium, Denmark, Finland,
Germany, Iceland, Netherlands, Norway, Sweden
Region B - Czech Republic, Estonia, France,
Hungary, Italy, Ireland, Latvia, Lithuania,
Poland, Portugal, Spain, Slovakia, Switzerland
Region C - All other countries
- Expert credit information and advice
- Take home credit management tools
- UK and International debt collection service
- Online account management and reporting
- Personal client care officer
- Discounted collection rates
Please note that fees will be charged for collections made on overdue accounts (see the tables below or use our commission calculator on the left).
- UK and International debt collection service
- Online account management and reporting
- Personal client care officer
- Discounted collection rates
Please note that fees will be charged for collections made on overdue accounts (see the tables below or use our commission calculator on the left).
Commission Rates For Debt Collection
| Debtors Resident In The UK |
| Number of days debt overdue at date of placement with us* | Commission rate |
| 0-120 | 6% |
| 121-240 | 9.5% |
| 241-360 | 17.5% |
| 361 or more | 25% |
* Where you ask us to collect multiple debts for the same debtor the commission is determined by the due date of the oldest invoice.
Low Value Debts
We offer a flat-fee service for UK and overseas debts below £500 in value at a cost of £22.50 for a UK debt and £50 for a non-U.K. debt. This fee is payable irrespective of whether a successful collection is made, and will be invoiced on registration of the debt with us for collection.
Legal Services For UK Based Debts
Where legal action is undertaken (which will always be agreed in advance with you) all legal fees and costs are payable by you in advance. Some or all of these fees and costs may be recoverable from the debtor. Our commission rates detailed in the chart above will apply on all successful collections resulting from such legal action.
Full details of these services and charges are available upon request.
UK Debtor Tracing
£50 per debt. This is a flat fee irrespective of whether the trace is successful.
We take our commission from the money we collect on your behalf except where you recall a debt during the collection process without our prior recommendation, in which case commission will be charged in accordance with our published tariff.
| Debtors Resident Outside The UK |
| Number of days debt overdue at date of placement with us* | Region A | Region B | Region C |
| 0-90 | 9% | 12% | 30% |
| 91-180 | 14% | 17% | 30% |
| 181-360 | 19% | 22% | 30% |
| 361 or more | 27% | 30% | 30% |
* Where you ask us to collect multiple debts for the same debtor the commission is determined by the due date of the oldest invoice.
Countries Included In Each Region
Region A - Austria, Belgium, Denmark, Finland, Germany, Iceland, Netherlands, Norway, Sweden
Region B - Czech Republic, Estonia, France, Hungary, Italy, Ireland, Latvia, Lithuania, Poland, Portugal, Spain, Slovakia, Switzerland
Region C - All other countries
File Opening Fees
A one-off file opening fee of £35 will be charged for Region C markets only, which will be invoiced on the date of registration of the debt with us for collection and is non-refundable.
Non-UK Debtor Tracing
£125 per debt. This is a flat fee irrespective of whether the trace is successful.
- All prices quoted exclude VAT and may change without notice
- All business is conducted in accordance with our standard terms and conditions
- Where goods are returned in lieu of payment, the chargeable commission rate is reduced by 50%.
